Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • Shipping Methods:

    All orders ship within 3-5 days

    Orders are shipped by UPS or USPS (United States Postal Service)

    We normally ship using ground delivery service. This is the best low-cost option. We ship from Kansas and depending on your location it may take up to 1-6 business days  

     

    No minimum order

     

    Backorders:

    We make every effort to ship all items ordered. However, if we do not have the item to ship we do not charge you for the item. When item comes available we can let you know upon your request.

     

     

    Payment Methods:

    Visa, Master, American Express, Prepay by check and debit card

    *** Terms of Net 30  are set up directly through the company***

    Sorry we no longer ship COD

     

    Claims:

    We inspect all items for quality and damages prior to packing orders. We also double check orders while packing the orders for shortages. In some cases, due to circumstances beyond our control, the customer could receive a item that may not meet the customer’s standards. When this occurs, please see following steps:

    Send merchandise to : Rebecca Ray

                                       Attn: Service Dept

                                          PO Box  12217

                                       Wichita, Kansas 67277

    All items must be sent within 7 days from reciveing your order. We will replace it or issue credit for company credit only.

    If it is after 14 days we add a restocking fee of 25%.

     Should any breakage happen due to the workmanship of the product -Please send to our service dept and we will try to fix it. This does not include normal wear and tear of item.

     

     

    Buy Back Program: *Retailers*

    If you have had our jewelry sitting on the shelf  forever?????

     you may send the items to us with the copy of your receipt showing item purchased we will charge a 50% buy back fee and that can be applied to your next order. Please email us to get a authorization approval code other wise order may be returned.